Round-Up: What I’m Reading

How Do We Engage with Ideas that Make Us Uncomfortable from the RIPS Law Librarian Blog

Digital Divides and Justice Gaps from Ex Libris Juris, a blog publication for the Harris County Law Library

Legal Reference for Public Libraries from the Maryland State Law Library

2013 National Self-Help in Libraries Survey by the Self-Represented Litigation Network’s Library Working Group

Law Libraries Serving Self-Represented Litigants from the 2015 Trends, National Center for State Courts e-Collection

The Sustainable 21st Century Law Library: Vision, Deployment, and Assessment for Access to Justice by Richard Zorza

 

Resource Highlight: Arizona’s Handbook for Self-Represented Litigants

I came across this helpful guide through the Self-Represented Litigation Network‘s listserv. I think it’s well-written, concise, and clear, so I wanted to save a copy here on the blog.

I’m actually not sure if any actual law librarians worked on this, but I’d imagine it’s incredibly useful at legal self-help centers. I really like that the U.S. District Court for the District of Arizona keeps their online PDF version protected behind a “Terms and Conditions of Use” statement.

Click the photo below to access the handbook:

Photo

Yale, Cornell Law’s A2J Lawbrarians Launch Global Online Access to Legal Information Project (GOALI)

The Global Online Access to Legal Information project (GOALI) will provide universities, nonprofits, judges, and others in low- and middle-income countries access to law journals, e-books, and databases with a focus on international law, human rights, humanitarian law, and labor law.

Recipients within the 115 selected countries have not had previous access to these materials, and this is the first time licensed legal content will be available to these institutions in developing countries. GOALI currently provides access to more than 10,000 legal titles from 60 different publishers. The Yale and Cornell Law librarians will be in charge of curating the content and training users.

From Law.com:

The initiative, Cadmus said, “will promote access to justice by removing the economic and technological barriers to proprietary legal information in developing economies around the world.”

Students, researchers, judges, librarians, policymakers, and labor groups may request access to GOALI. If they are approved and come from a low-income nation, as defined by the UN, they will get free access to GOALI content. Users from middle-income nations pay a nominal fee.

I’m excited to see academic law librarians working on improving access to justice and legal information for low-income communities!

More info on GOALI

 

Madison County Law Library (IL) Receives Grant to Expand & Coordinate Services for Self-Represented Litigants

The Illinois Supreme Court Commission on Access to Justice and the Administrative Office of the Illinois Courts Civil Justice Division recently awarded grants to eight circuits, including Madison and Bond counties. The larger Madison County will be using the $15,000 grant to expand their services into Bond County.

In addition to adding computer terminals, Madison County’s A2J lawbrarian Angela Warta will be coordinating between seven counties in Illinois to help the growing number of self-represented litigants in the state. Warta will be bridging communications and partnerships between Illinois courthouses so they can swap ideas, create new tools and resources, and establish programs for assisting self-represented litigants.

It’s really inspiring to see law librarians working with courthouses, lawyers, a2j commissions, and government agencies to come up with best practices for serving self-represented litigants. Read the full article on The Telegraph.

 

Harris County Law Library Expands Services for Low-Income Houstonians

I’m a proud Houston native, so I was especially thrilled to read this announcement.

Joseph Lawson, Deputy Director of the Harris County Law Library, shared a press release announcing extended “Library Booth” hours for self-represented litigants. The booth is staffed by local pro bono attorneys. Full press release below:

HVL Announces Expanded Pro Se Program at County Law Library
Houston Volunteer Lawyers (HVL), a service of the Houston Bar Association, has announced the expansion of its pro se assistance program at the Harris County Law Library, located at 1019 Congress in downtown. Beginning today, the “Library Booth,” as it is commonly known, will be open five days a week, from 9:00 a.m. until noon and from 1:00 p.m. until 5:00 p.m. The booth previously was open only during the morning hours. Pro se litigants will be served on a first come, first served basis during the hours the booth is open.
The Library Booth provides legal information to individuals who are representing themselves, primarily in family law matters such as divorce and custody modification. In 2017, the program helped 1,457 people.
“Because of the incredible demand for assistance to self-represented litigants, we are pleased to offer expanded opportunities for help,” said Alistair Dawson, president of the Houston Bar Association. “We believe the extended hours will benefit the courts and the administration of justice, as well as the pro se litigants.”
Along with a senior HVL staff attorney and a paralegal, attorneys on rotation from different Houston law firms volunteer their time to help the pro se litigants. HVL also is looking into expanding other aspects of its pro se divorce program, including monthly divorce clinics and paid internships to assist pro se litigants with completing documents and forms such as petitions, final decrees, civil process requests and civil answers.
In addition to the Library Booth, HVL has an office on the 17th floor of the Civil Courthouse, 201 Caroline, to answer questions from pro se litigants from 8:30 a.m. until noon and from 1:00-2:00 p.m.
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Houston Volunteer Lawyers is a service of the Houston Bar Association. The HBA, with nearly 11,000 members, provides professional development, education, and service programs for the legal profession and the community.

 

 

Lots of Good A2J Reads This Week! + Two Essay Contests for Library Students

On my reading list:

Legal Self Help Should Swipe Right on Google: Given that search engines are the primary way non-lawyers search for legal information, CALI exec John Mayer proposes Google create a special interface to display legal self-help search results. Google already does this when you search certain keywords – for instance, searching “measles” or any other health-related term will prompt Google to display a sidebar with basic definitions, iconic symbols, and a downloadable PDF among other functions.

These Future Attorneys are Skipping Law SchoolThis short and heartwarming video is spreading like wildfire on my social media timeline, and for good reason! A past Equal Justice Works (my former employer! love them) Fellow is fighting the racial and gender disparity in the legal profession by offering California-based four-year program that trains legal apprentices to pass the bar.

Two Improvements Our Courts Can Implement for Self-Represented Litigants: The Chief Justice of Canada Richard Wagner recently announced that the Supreme Court will include easy-to-understand summaries in future headnotes. Toronto attorney Heather Douglas offers two other ideas to make the law more accessible: staffed kiosks and multimedia summaries! I’m a fan of both, especially including more audiovisual elements for non-lawyers.

The Innovation Gap Part 1 and Part 2: Legal tech expert Robert Ambrogi wrote a couple of interesting takes on access to justice and legal technology for Above the Law. Part I in particular has a great overview of the justice gap issue in America, along with some great links to resources like a Boston Bar Association study that mirrors the nationwide legal aid crisis and the 2013 LSC report on the use of tech to expand access to justice. Ambrogi offers a few potential explanations for the widespread resistance to legal tech.

Also: I wanted to share two upcoming essay contests for library students.

  • The Progressive Librarians Guild is offering a $500 Braverman Award for the best essay “on some aspect of the social responsibilities of librarians, libraries, or librarianship,” and the
  • AALL’s Morris L. Cohen Student Essay Competition is open to grad students (including law school and library school) interested in “legal research, rare books, and historical bibliography”.

Attack of the Flu + Draft of Symposium Poster on Best Practices for Helping Self-Represented Litigants

January was a LONG month. I ended up missing my library school’s symposium due to a nasty flu, and I feel as if I’m just coming up for air.

My research still has a long way to go. Below is my symposium poster showing my findings – I call it a draft because my research is still in its infancy. The poster was created in a haze of anti-nausea medication and cough syrup, so I’m not incredibly proud of it. But I still wanted to share!

Symposium Poster Matthews

This is just the beginning of my research, which I will continue to update. I spoke with county law librarians only, so I want to speak to more academic law librarians and law firm librarians to see where they stand on helping self-represented litigants (or if they have any stance at all).

I would also like to take out the word “innovative,” which I have grown to hate. More on that in a later post!

Interesting Convo on Non-Law Student Use of Academic Law Libraries

Our Canadian lawbrarian friends at the University of Calgary Bennett Jones Law Library are currently in a (heated?) debate over SNAILS (“Students-Not-Actually-In-Law-School” – their term, not mine) using the library. Their issue: the non-law students are loud and take up too much space.

Although I am still in lawbrarian infancy, I have heard similar debates carry over about public patrons using academic law libraries. Obviously, if any patron is disruptive, they can be shown the door. However, it’s no secret that helping some public patrons can be time-consuming and quite stressful, especially if they are self-represented and in dire need of legal information.

I believe most academic law libraries prioritize students and faculty, but there was one instance in particular where I had to ask a law student to wait while I assisted a frazzled and confused public patron for an extended period of time (I, like many newbie librarians, have not quite mastered the Closing/Follow Up portion of reference encounters.) The law student, while gracious, ended up leaving and coming back on a different day.

A former UC lawbrarian caught wind of the debate over SNAILS (such an unfortunate acronym) and decided to write a short response over what he calls the elitism at play:

For 15 years, I have heard these complaints go on incessantly, and frankly, they just reek of elitism. The fact that they complain about the mere existence of non-law students in their library is quite pathetic. My job was to ensure that the rules were applied fairly to everyone, and that includes the non-law students who they have such disdain for.

Interesting debate!

I Need Your Voice!

Are you part of a law library that helps self-represented litigants in unique ways? Innovative assistance can come in the form of programs, events, published materials, protocols, workshops, tutorials, online help, and more.

If you’re interested in sharing these methods, please email me at matthewsa@cua.edu, drop a comment below, or click “Contact” in the header menu and message me with your information. I’m compiling a list of best practices for lawbrarians helping pro se litigants, and the results will be included in an upcoming academic symposium.

The more the merrier. Thank you to everyone who can help!

Law Library Makerspaces

The Cochise County Law Library in Tucson, Arizona recently told a local news outlet that they’re renovating their building for the first time in about 50 years. From Tucson News Now:

For decades, the Law Library has housed thousands of books, which were available to both the public and legal experts looking for information or help with research.

But technology and the Internet have lessened the need for these bulky and expensive volumes, which means the area they occupied can be repurposed and recreated as a more user-friendly resource.

It seems more and more law libraries are making similar moves and shifting the focus away from static print resources, guiding patrons to makerspaces where they can sit with lawbrarians and gain an understanding of necessary legal forms, instructions, and other self-help resources.

Full article here.